Terms and Conditions

Welcome to Wedgewood! We are delighted to have you here. Before you explore our store or make a purchase, please take a moment to read our terms. By using our website or purchasing from us, you agree to these terms. If anything here feels unclear, feel free to reach out to us—we are happy to help.

1. Using Our Store
By visiting Wedgewood or buying from us, you confirm that you are old enough to use our website. 
You may not use our products for any illegal or unauthorized purposes, and you may not violate any laws in your jurisdiction while using our website (including copyright laws).
You may also not transmit viruses, harmful code, or anything designed to damage or disrupt our systems. Any breach of these terms may result in the immediate termination of your direct access to our products.

2. General Guidelines
You agree not to reproduce, copy, sell, resell, or otherwise exploit any part of our website— including its use, access, or any content on this website—without our express written permission.

3. Accuracy of Information
We cannot guarantee that the information on this site is always accurate, complete, or up to date. The content is intended for general use only and should not be your sole source when making decisions. Please refer to more reliable or current resources when needed. Your use of the information on this site is entirely at your own discretion.
Some details on the site may be historical and are shared only for context. Although we may revise or change the site’s content at any time, we are under no obligation to do so. By using this site, you accept that it is your responsibility to stay aware of any updates or changes.

4. Changes to Products and Prices
Prices may change from time to time, and we may occasionally update or discontinue products in which we will not be held liable. 

5. About Our Products
We do our best to present the colours and images of our products as clearly and accurately as possible. However, we cannot guarantee that the colours you see on your screen will perfectly match the actual items.

We make no guarantees that the quality of any products, these termss, information, or materials you purchase or receive will meet your expectations, nor do we guarantee that any issues with the These terms will be resolved.

6. Orders and Accounts
We may decline any order submitted to us at our discretion. We also retain the right to restrict or cancel the quantity of items purchased by an individual customer, household, or order. These limits may apply to orders linked to the same account, payment method, or billing and shipping details. If we adjust or cancel an order, we will try to inform you using the email address, phone number, or billing information provided at checkout. We may also block or restrict orders that we believe are placed by wholesalers, resellers, or distributors.

You agree to ensure that all information provided when making a purchase—such as your contact details, account information, and payment credentials—is accurate and up to date. Please update your details promptly so we can process orders smoothly and reach you when necessary.

For additional information, please refer to our Returns Policy.

7. Mistakes Happen
From time to time, the information on our website or within our terms may include typographical mistakes, inaccuracies, or missing details — including those related to product descriptions, pricing, promotions, offers, shipping fees, delivery times, or availability. We may correct these issues at any point and may revise or update information, or cancel orders affected by such inaccuracies, without prior notice—even after an order has been placed.

We are not obligated to continually update or revise details on our site or within the These terms, including pricing, unless required by law. Any dates shown as “updated” or “refreshed” should not be interpreted as confirmation that all information has been revised. Errors in product information, pricing, or promotional details may occur, and we reserve the right to amend or correct them when identified.

8. What Not to Do
•    Break the law using our site
•    Harass or harm others
•    Share viruses or spam
•    Mislead us or other users
We may limit or terminate your access if these rules are not followed.

9. Protecting Each Other
Along with the other restrictions outlined in our Terms of Service, you may not use this site or any of its content for any illegal purpose.

10. Disclaimers and Limitations
We make no promises that the Service will always operate without interruptions, delays, security issues, or errors. We also cannot assure that any outcomes or information you gain from using the our website will be precise or dependable. You acknowledge that we may suspend or discontinue the Service—whether temporarily or permanently—at any time and without prior notification.

Under no circumstances shall Wedgewood, including its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors, be held responsible for any injury, loss, claim, or damages of any kind—whether direct, indirect, incidental, punitive, special, or consequential. This includes, without limitation, lost profits, lost revenue, lost savings, data loss, replacement costs, or any similar losses, regardless of whether they arise from contract, tort (including negligence), strict liability, or any other legal theory.

This limitation applies to any use of the Wedgewood Service or products obtained through it, as well as any claims related to content, errors, omissions, or any loss or damage resulting from the use of the Service, products, or any material made available through it—even if Wedgewood has been advised of the possibility of such damages.
Where local laws do not allow the exclusion or limitation of certain types of damages, Wedgewood’s liability will be limited to the fullest extent permitted by law.

11. Updates to Terms
You can stop using our website at anytime. We may also suspend access if terms are not followed. Some obligations, like payment for past purchases, survive termination. We may update these terms occasionally. By continuing to use our website, you accept any changes.

12. The Whole Agreement
These terms, together with our policies, make up the full agreement between you and Wedgewood.

13. Governing Law
These terms are governed by the laws of South Africa.

Competitions

Wedgewood Nougat on-line competitions are open only to South African residents over the age of 18 and resident in the Republic of South Africa. Employees of Wedgewood Nougat (Pty) Ltd are not eligible to enter.

The prize is not exchangeable for cash and the judges’ decision is final. All Wedgewood on-line competitions are free to enter. However participants are expected to pay their own cost of connecting to the on-line sites. Winners of competitions will be notified by e-mail within one week of the closing date of the competition.

If contact cannot be made within one week, the prize will be lost. Arrangements will be made per individual winner for the collection of prizes. The competition prizes are clearly specified and specifically stated.

On entering any Wedgewood Nougat on-line competitions, each applicant agrees to receive marketing information from Wedgewood Nougat. This information could include, but is not limited to, newsletters, information about the products Wedgewood Nougat offers, to conduct market research and to run competitions and promotions. Winners of the competition may be displayed on the relevant on-line sites and social media pages as name and surname.

E-Commerce and Privacy Policy

At Wedgewood Nougat, your trust and privacy are very important to us. Any products purchased from our website are used at the purchaser’s own discretion, and we cannot be held responsible for any unintended issues that may arise from their use.

Your Privacy:
The personal information you provide when placing an order — such as your contact details, delivery address, and payment information — is kept strictly confidential. We never sell your details to third parties. Only the information necessary for delivery is shared with our trusted courier partners to ensure your gift reaches its destination safely.

Secure Payments:
We now process payments through Adumo, a secure and reliable platform. Your personal data, including payment information, is protected with industry-standard encryption. Adumo’s systems are designed to safeguard sensitive financial information so that your credit or debit card details remain safe and are never disclosed to the recipient. For added security, we also support advanced verification methods for high-value transactions.

Contact Information

If you have any questions, queries or wish to request permission to use any part of this website, please contact us at: kelly@wedgewoodnougat.co.za